ACSI: Samsung now tied with Apple in smartphone satisfaction

ACSI: Samsung now tied with Apple in smartphone satisfaction

For the fourth consecutive year, customer satisfaction with cell phones is stagnant at 79. The market is saturated, and customer satisfaction with mobile devices remains unchanged because of a combination of high expectations and a lack of industry innovation, according to the ACSI Wireless Service and Cellular Telephone Report 2018-2019.

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The Xr is the biggest selling iPhone model in the U.S.

The Xr is the biggest selling iPhone model in the U.S.

Consumer Intelligence Research Partners (CIRP) has released analysis of the results from its research on Apple for the fiscal quarter that ended Dec. 29, 2018. The research group found that the iPhone Xs and Xs Max models combined accounted for 26% of U.S. iPhone sales in Apple’s first fiscal quarter. The iPhone Xr, though not released until Oct. 26, 2018, accounted for 39% of sales for the entire quarter.

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One of Pelican’s three new cases will fit the protection needs of new iPhone owners

One of Pelican’s three new cases will fit the protection needs of new iPhone owners

Pelican has released three new cases for the latest iPhone models. I’ve had a chance to test all three with my iPhone Xs Max and can confidently say that one of these cases will almost certainly fit your needs for solid smartphone protection. They’re also available for the iPhone X, Xr, and Xs.

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Localytics: iPads and iPhone Xrs lead new device adoption over Christmas

Localytics: iPads and iPhone Xrs lead new device adoption over Christmas

Apple’s iPhones and iPads led in new device adoption over Christmas, according to Localytics. The analytics and marketing platform says “we discovered that Christmas shoppers were heavily focused on obtaining Apple products this year: iPads have become a mainstay of the holiday season and the iPhone Xr’s momentum shows no sign of decreasing.”

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Keep that expensive iPhone clean while traveling with the PhoneSoap Go

Keep that expensive iPhone clean while traveling with the PhoneSoap Go

Last month my Apple World Today compadre, Steve Sande, reviewed the PhoneSoap Wireless, a $99.95 device that not only wirelessly charges your iPhone, but sanitizes it with a strong blast of ultraviolet C (UV-C) light at the same time. He loved it, but longed for a wireless version.

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