ACSI: Samsung now tied with Apple in smartphone satisfaction

ACSI: Samsung now tied with Apple in smartphone satisfaction

For the fourth consecutive year, customer satisfaction with cell phones is stagnant at 79. The market is saturated, and customer satisfaction with mobile devices remains unchanged because of a combination of high expectations and a lack of industry innovation, according to the ACSI Wireless Service and Cellular Telephone Report 2018-2019.

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Localytics: iPads and iPhone Xrs lead new device adoption over Christmas

Localytics: iPads and iPhone Xrs lead new device adoption over Christmas

Apple’s iPhones and iPads led in new device adoption over Christmas, according to Localytics. The analytics and marketing platform says “we discovered that Christmas shoppers were heavily focused on obtaining Apple products this year: iPads have become a mainstay of the holiday season and the iPhone Xr’s momentum shows no sign of decreasing.”

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Flurry Analytics: iPhone Xs, Xs Max sales off to a strong start

Flurry Analytics: iPhone Xs, Xs Max sales off to a strong start

The analytics firm of Flurry Insights looked at device activations of the iPhone Xs and iPhone Xs Max from Friday, Sept. 21, through Thursday, Sept. 27. During their first full week, the new Apple smartphones gained a market share of 0.42% and 0.68%, respectively, for a total of 1.1%.

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Belkin introduces BOOST↑UP wireless charging dock for new iPhones, Apple Watches

Belkin introduces BOOST↑UP wireless charging dock for new iPhones, Apple Watches

Belkin has announced its $159.99 BOOST↑UP Wireless Charging Dock for iPhone + Apple Watch, which allows consumers to wirelessly charge their iPhone and Apple Watch at the same time, in addition to a third device using the additional USB-A port. 

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Apple recaptures the best-selling smartphone spot with the iPhone 8

Apple recaptures the best-selling smartphone spot with the iPhone 8

According to the latest research from Counterpoint’s Market Pulse, Apple regained the top spot in the global best selling smartphone list with the iPhone 8. Strong promotions (“How to shoot on iPhone”) running up to the football (soccer) World Cup helped the tech giant to trigger buyer interest in Europe and other markets, notes the research group. 

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