Netflix, video streaming Widen lead over subscription TV in customer satisfaction

Netflix, video streaming Widen lead over subscription TV in customer satisfaction

In a positive note about the upcoming Apple TV+ streaming service, due this fall, video streaming expands its lead over subscription TV service in terms of customer satisfaction, rising 1.3% to a score of 76 on the American Customer Satisfaction Index’s (ACSI) 100-point scale, according to the ACSI Telecommunications Report 2018-2019

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DOJ: streaming services such as Netflix (and Apple TV+) can’t be limited for Oscar eligibility

DOJ: streaming services such as Netflix (and Apple TV+) can’t be limited for Oscar eligibility

The Justice Department has warned the Academy of Motion Picture Arts and Sciences (AMPAS) that its potential rule changes limiting the eligibility of Netflix and other streaming services — such as the upcoming Apple TV+ — for the Oscars could raise antitrust concerns and violate competition law.

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Ovum: Apple unlikely to unveil a Netflix copycat on Monday

Ovum: Apple unlikely to unveil a Netflix copycat on Monday

Apple will hold the “It’s Show time” media event on Monday. Most observers expect the the giant to announce its long-expected video service. Rather than Apple launching a classic Netflix-style subscription video-on-demand (SVOD) service, all signs point toward a new and enhanced version of Apple's popular iTunes store and the associated "TV" app for mobiles, according to Ovum.

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Former Apple exec is chief operating officer of new startup, TaleFlick

Former Apple exec is chief operating officer of new startup, TaleFlick

George Berry worked at Apple for almost six years, first as its senior manager of Video Operations and then of Global Media Services. He then jumped ship to Netflixand has now teamed up with producer Uri Singer to launch TaleFlick as its chief operating officer, reports Cult of Mac.

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SVOD revenue growth is skyrocketing with 22 million in the U.S. cutting the cord

SVOD revenue growth is skyrocketing with 22 million in the U.S. cutting the cord

Subscription video on-demand (SVOD) app revenue growth is skyrocketing. With 22 million people in the U.S. “cutting the cord,” one-size-fits-all approaches to entertainment must change rapidly to meet and exceed the evolving expectations of savvy consumers. The SVOD era puts customers in the driver’s seat, cementing the customer experience (CX) as the main competitive differentiator, according to UserTesting, a research group that “enables every organization to deliver the best customer experience powered by human insights.”

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AWT News Update: September 25, 2017

AWT News Update: September 25, 2017

It's High Sierra Day, and we have a bit of info for owners of one particular model of Mac Pro. Everything else for today deals with other Apple products: iPhones, iPad Pros, the Apple TV 4K, and more!

  • Netflix has added HDR support for iOS on the iPhone 8, iPhone X and 2017 iPad Pros
  • Warning! All-glass iPhones like the iPhone 8, iPhone 8 Plus and upcoming iPhone X can and do break, so get a case for your phone and purchase AppleCare+
  • Have a 2012 - 2013 Mac Pro "cheese grater"? It gets a firmware update when you upgrade the device to macOS High Sierra
  • Amazon has drastically lowered prices on 4K movie titles
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