DecisionOne Corp. — which specializes in Workplace IT managed services, Multi-device support and full cycle asset management — has been designated an Apple Authorized Service Provider (ASP) for warranty and extended warranty support services in the U.S. and Canada.
As an Apple ASP, DecisionOne accepts Apple Limited One Year Warranty as well as AppleCare Extended Warranty and AppleCare+ support service requests. The Apple products serviced include all generations of the iPhone, iPad and Mac product sets, as well as Home, Apple TV, and Apple Watch technologies.
"DecisionOne IT support solutions for the Workplace are multi-device and include dozens of manufacturer products. Becoming an Apple Authorized Service Provider extends our support capabilities for our customers in North America.”
"Our Apple ASP designation allows us to support the field devices that companies deploy to their employees, stores and offices, along with our traditional multi-vendor desktop/laptop, mobile, POS, kiosk and printer support services,” Dan DellaVentura, executive vice president at DecisionOne, says.