How to fix things when Message won’t sync between your Mac and iPhone

After purchasing a new 27-inch iMac, I noticed that Messages wouldn’t sync between the all-in-one and my iPhone 7 Plus. Messages sent to the smartphone wasn’t reach the iMac, something I find very convenient when working at my home office. If you run into this problem, here’s how to fix it:

  • Open “Settings” on the iPhone (or iPad) and tap “Messages.”
  • Scroll down and tap on “Receive At” which is usually followed by a phone number or email address.
  • Tap the “Use your Apple ID for iMessage” button at the top and sign in.
  • Exit out of Settings.
  • On your Mac, double-check the Apple ID used in Messages for Mac to make sure it’s the same as the Message setup on your iPhone (or iPad).

That should do it.