Walt Mossberg notes quality decline in Apple’s core apps; can Phil Schiller turn things around?

Veteran tech journalist Walt Mossberg, now an executive editor at The Verge and editor-at-large of Re/code, says that in the last couple of years, he’s noticed a “gradual degradation in the quality and reliability of Apple’s core apps, on both the mobile iOS operating system and its Mac OS X platform.” Most folks (myself included) think he’s right, but Apple seems to be addressing the issue.

“It’s almost as if the tech giant has taken its eye off the ball when it comes to these core software products while it pursues big new dreams, like smartwatches and cars,” Mossberg writes. “Let me be clear: Most of the time, in most scenarios, I find the core Apple apps work well enough, sometimes delightfully well. Otherwise, I couldn’t recommend the hardware. I love iMessage, the new Notes, Apple Pay, Touch ID, Safari, AirPlay and more. And it isn’t as though the core apps made by competitors are generally fabulous.”

In response to his inquiries about this, Apple said: “We have dedicated software teams across multiple platforms. The effort is as strong there as it has ever been.”

In December, Apple announced a change in executive leadership at the company today, with Jeff Willams named chief operating operator and Phil Schiller taking over leadership of all app stores across all platforms. According to Apple CEO Tim cook “Phil is taking on new responsibilities for advancing our ecosystem, led by the App Store, which has grown from a single, groundbreaking iOS store into four powerful platforms and an increasingly important part of our business.”

Hopefully, this means things will improve. All Apple software is available in its app stores. Schiller, a long time Apple veteran, seems like a great candidate to address software problems and developer issues.