Thursday, January 20, 2022

Here we go again; it took me an hour to place an order for an Apple Watch Series 7 (updated)

Maybe Apple just doesn’t like me. Maybe it doesn’t want my money. But, just as I had to jump through hoops to place an order for an iPhone 13 Pro Max, I’ve just spent an hour placing an order for an Apple Watch Series 7.

Here’s what happened: I opened the App Store app on my iPhone, entered all the details of the watch, my shipping address, etc., and opted to pay with Apple Pay. However, it wouldn’t allow me to “add to bag” and place the order. I tried placing an order online in Safari on my Mac. The same thing happened. 

So I began texting with an Apple Specialist. Apparently, he/she couldn’t figure out the problem. The Specialist asked for my order details and he/she created a bag for me to use to pay and order. I was texted me the link. I opened it (on my iPhone,; I couldn’t do it on my Mac) and placed my order. 

As you might guess, my Apple Watch Series 7 isn’t slated to arrive in November. Which is very frustrating as I was hoping to get my hands on it on Friday, Oct. 24, and start my Apple World Today review. And since I was online at 5 a.m. (Pacific) to place an order, this only adds to my frustration. 

Update: I never got an email confirming my order. When I looked it up in the App Store app, it told me that some items were no longer available and I should update my order! Really, Apple, is this the best you can do?

So if you’re ordering/have ordered an Apple Watch Series 7, I hope your attempt is/was better than mine. 

the authorDennis Sellers
Dennis Sellers is the editor/publisher of Apple World Today. He’s been an “Apple journalist” since 1995 (starting with the first big Apple news site, MacCentral). He loves to read, run, play sports, and watch movies.


  • I stopped ordering products from Apple directly (unless they need specific customisation) a few years ago. There are plenty of other retailers who sell their products on the actual launch day, for next day delivery in the UK, without the frenzy of Apple’s process. I shall be using one of these next Friday.

  • No problem either, use the app on my phone, quick and easy. The computer browse was still not showing an option to purchase even after I was done with my order

  • I ordered right at 5am pacific and the order went right thru. Then after I got my email confirmation I realized I ordered the wrong type of band. I canceled my order and reordered what I wanted, all with no problems. I got emails for my canceled item and for my new item almost immediately.

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