Archived Post

How to fix things when Message won’t sync between your Mac and iPhone

After purchasing a new 27-inch iMac, I noticed that Messages wouldn’t sync between the all-in-one and my iPhone 7 Plus. Messages sent to the smartphone wasn’t reach the iMac, something I find very convenient when working at my home office. If you run into this problem, here’s how to fix it:

  • Open “Settings” on the iPhone (or iPad) and tap “Messages.”
  • Scroll down and tap on “Receive At” which is usually followed by a phone number or email address.
  • Tap the “Use your Apple ID for iMessage” button at the top and sign in.
  • Exit out of Settings.
  • On your Mac, double-check the Apple ID used in Messages for Mac to make sure it’s the same as the Message setup on your iPhone (or iPad).

That should do it.

Dennis Sellers
the authorDennis Sellers
Dennis Sellers is the news editor of Apple World Today. He’s been an “Apple journalist” since 1995 (starting with the first big Apple news site, MacCentral). He loves to read, run, play sports, and watch movies.