Apple still leads (but barely) in customer tablet satisfaction

According to the J.D. Power Tablet Satisfaction Study for 2016 Volume 1 concerning the US market, Apple is still topping the charts in tablet satisfaction with the iPad, reports Softpedia.

Apple has a score of 830 points in the charts while Microsoft is the runner-up with 829 points. The other two companies that made the upper side of the rankings are Samsung with 822 points and Amazon with 816 points. The study evaluates five different categories, as it follows: performance (28%), ease of operation (22%), features (22%), styling and design (17%), and cost (11%).